- Job closed -


Service Engineer
ADVANCED POWER SYSTEMS CO.
 Duty Station: Khartoum
 Closing Date: 20 Nov 2019

 
 Background:

APS is a market leader in the field of power generation in Sudan, serving professionals who work at heights in any industry. Operating in any sector to meet continuous energy needs. We provide high-quality generators, excellent services, support, spare parts, and solutions. Our generators have a large sales and service network.

 

Brief Description:
Responsible for the installation, commissioning, maintenance and servicing of Generators and associated electrical equipment.



 
 Duties and responsibilities:

  • Install and commission, maintain and service generators and associated electrical equipment..
  • Provide supervisory and technical support to colleagues and communicate with staff at all levels.
  • Ensure that guidelines and standards of work expected are met.
  • Ensure that follow-up work requirements are referred back to the appropriate staff within service department to enable necessary action and recommendations to clients.
  • monitors performance of the product; maintains product manuals; provides customers with regular reports and feedback on their service requests;
  • develops and maintains relations with customers;
  • reports common complaints of customers to top management in order to address the situation for future reference;
  • Maintain a professional appearance and manner at all times, consistent with client and company expectations and in doing so help to promote the image of the Company.
  • Set a good example to colleagues by observing and obeying all company rules and regulations, complying with all regulations, and safeguarding Company property.
  • Provide support and co-operation to the management and to colleagues, and be prepared and willing to help and contribute to the success of the company at all times;
  • Observe and adhere to company health & safety guidelines and contribute to a healthy and safe working environment.
  • Offers feedback on product development, features and functions.

 
 Minimum Qualification, Skills and Experience Required:

Qualifications / Experience:

  • Candidates must have at least a bachelor degree in Mechanical / electrical engineering
  • 1-2 years of experience working with power generators
  • Ability to diagnose and repair mechanical/ electrical issues
  • Experienced and competent in use of machine tools and measuring instruments

 

Knowledge and Skills required:

  • Previous experience working on Diesel Generators.
  • Ideally strong knowledge of diesel.
  • Time management skills
  • Problem solving skills
  • Repairing and installation knowledge
  • Able to use own initiative as well as working as part of a team.
  • Good customer service and communication skills.
  • Mechanical/ electrical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  • Engineering and Technology skills

 

Personal attributes:

  • Dependability.
  • Attention to Detail.
  • Cooperation.
  • Persistence.
  • Self Control
  • Achievement/Effort.
  • Analytical Thinking.
  • Stress Tolerance
  • Physical ability to perform tasks.

 









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