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IT infrastructure Support
Libya Oil Sudan
 Section/Unit: Information Technology
 No. of Post: 1
 Duty Station: Khartoum
 Closing Date: 13 Sept 2019

 
 Background:

Libya Oil Sudan Limited a leading company in the field of sales and marketing fuels and lubricants products is seeking qualified and experienced candidate to fill the under mention vacant positions. We provide equal opportunity employment; promote diversity and inclusiveness at our workplace.



 
 Duties and responsibilities:

A –GENERAL JOB PROVISIONS

  • IT Infrastructure support for The Libya Oil Sudan Co limited. to ensure high-level IT system reliability and availability, this includes computing and communication systems, end-user support & training; implementation of required IT infrastructure security improvement initiatives.

B - BASIC FUNCTIONS

Responsible for the company’s IT infrastructure, from N/W and systems administration, H/W and S/W troubleshooting on both network backbone and local/remote clients, maintaining the functionality of day to day client workstation with zero failures and fast recovery plans, manage the daily/monthly/yearly server backup processes.
Infrastructure support ensures the company infrastructure systems availability with the minimum downtime and implements the standard policies and procedures.

C - PRINCIPAL ACCOUNTABILITIES

  • Provide Infrastructure Support to ensure high level of system reliability and availability: Administer Servers, Local and Wide Area Networks, PABX, Network equipment, and other IT hardware.
  • Act as the main advisor on infrastructure technology development.
  • Provide training to all staff according to requirements
  • Maintain up-to-date inventory of IT infrastructure used by The Libya Oil Company of The Sudan
  • Ensure Infrastructure security and control procedures are strictly followed by all. Regularly review the Infrastructure Security status, identify and implement corrective actions when approved by the IT Manager
  • Review and test fallback and Disaster Recovery Plan for critical infrastructure systems
  • As backup Access Administrator, fully apply company's Access Administration procedures & best practices
  • Apply standard project, problem and change management practices
  • Assist the IT Manager in all matters related to infrastructure support and projects
  • Conduct other duties as assigned by the IT Manager and according to the company requirements.
  • In accordance with agreed procedures, monitor infrastructure systems for which responsible by regular scrutiny of reports from, systems software or service helpdesk logs. Note problems and identify performance trends. Take corrective action to improve performance and to avoid arising problems.
  • Monitor progress of user requests and ensure users and other interested parties are kept informed. Take corrective action to avoid or minimize delays

 
 Minimum Qualification, Skills and Experience Required:

  • University degree in computer science/engineering or similar.
  • 4 years minimum experience.
  • Proficiency in Computer Network designs and IT services support.
  • Has achieved proficiency in the role of Infrastructure Support.
  • Has experience of working on projects and communicating with users on technical issues.
  • Shows a systematic, disciplined and analytical approach to problem solving with good attention to details.
  • Has a thorough knowledge of business aspects of the IT infrastructure system(s), and of technical aspects of these Infrastructure system(s) - hardware and software environment-.
  • Has a thorough knowledge of IS standards and processes.
  • Has acquired a broad understanding and experience of IS concepts and practice, particularly those used within own organization.
  • Has an awareness of the structure, functions and business environment of the company.
  • Has achieved proficiency in Asset Management.

 

COMPETENCIES/TRAINING REQUIREMENTS:

  • IT Infrastructure management and administration (IT security policies, Inventory and service logs/documents).
  • Operate and maintain infrastructure (desktop windows 10, windows Server 2008/2013/2016, IBM Domino/lotus notes,
  • LAN/WAN technologies CCNA certificate is preferred, Telecommunications and IT security)
  • Operate, monitor and maintain (network flow, site connectivity, PABX, and Backup procedures)
  • Configuration of new equipment and adequate S/W operation. 
  • Implement systems (project management and systems parameters)

 

OTHER COMPETENCIES RELATINF TO THE JOB

  • Strong teamwork and effective Communication skills.
  • Problem Solving- Ability to identify areas of concern and lead in development of  solutions/mitigations
  • Analytical thinking
  • Influence others positively in order to obtain the required degree of buy-in to achieve results
  • Ability and willingness to take initiatives and/or take prompt action independently.
  • Time management and ability to work under pressure and time constraints
  • Ability and willingness to take initiatives and/or take prompt action independently.

If you have the required qualifications and skills necessary to fill the above position please submit your CV in English to the below

Email: vacancy@oilibya.sd

  • Don't forget to add job title to the subject. i.e.IT Infrastructure Support
  • Duty station: H.O ,Khartoum
  • Scanned copy of the following are to be attached to the Email:
  • Education certificates, training certificates or other relative certificates, nationality certificate, birth certificate etc.
  • Closing date: 10 days from the date of this advertisement.
  • Only short listed candidate will be contacted, late applications will not be entertained.

Our address

Parliament Avenue, Abulella Building, First Floor.

Telephone: +249156554000 or +249156554194/+249156554192(Human ResourcesDepartment)










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