Purpose

The Parts Advisor is responsible for correctly specifying, ordering, pulling and billing out parts for technicians, retail customers and wholesale customers. The Parts Advisor also assists in the parts department operations by maintaining and tracking the parts inventory. The parts advisor will be required to meet monthly sales and gross forecasts and to solicit additional business.

• Quote and issue the final invoices for customers in order to provide them with the needed products.
• Assist and advise customers about products, specification and warranty terms to support customer’s decision in order to achieve high level of customer satisfaction.
• Arrange & coordinate the display of products and maintain attractive products display and proper operation in order to acquire new customers.
• Carry out housekeeping duties in the storage area in addition to picking & binning of products in order to ensure stock security.
• Maintains safe and secure environment by following safety and security standards and procedures; complying with codes.
• Planning and oversee and participate with the operations and activities in the warehouse.
•  Maintain appropriate stock levels.
• Maintain records and docs.
• Cooperative and effective working relationships with others.
• Improve sales point image.
• Improve customer index.
• Achieve target as agreed.
• Perform any other duties assigned to him by the supervisor or manager Section.
• Achieve requirements related to the job

• Degree in Mechanics or Agricultural engineer.
• 2+ years of experience in the same position.
• Strong sales knowledge
• High level of communication skills using all methods email, phone etc.
• Ability to look up parts and quote prices for parts using catalogue
• Treat all technician and customers fairly
• Time management skills.
• Ability to work under pressure