• Assist the office in implementing set standards for applications that meets the needs of the users and supports the overall Information and Communication Technology.
• Monitor and maintain the LAN, Network Servers, Routers, Printers, LAN Points, Switches, Patch  panels, Access points, HF and VHF bases, HF and VHF relay stations, Satellite Modem…to prevent faults occurring.
• Carry out missions for new installations and routine maintenance tours of ICT equipments.
• Ensure that ICT problem recovery is done as quickly as possible and make regular system back-ups.
• Assist with the installation of the software packages, basic repair/maintenance of computer hardware, HF and VHF equipment.
• Train UNHCR staff on email system, utilization of VHF handhelds, telephone system.
• Add and remove users from the Networks.
• Maintain the inventory of ICT equipment and keep track of movements of ICT equipment.
• Draft mails and memoranda on ICT matters.
• Assist in the drafting of technical documentation on radio equipment operating procedures
• Certify invoices and delivery notes and pass for payment.
• Evaluate needs for upgrading and eventually replacing ICT equipment in the field, to meet with UNHCR standards.
• Select the most efficient and economic means for the transmission of messages, taking into consideration the nature and priority of communications to be transmitted.
• Carry out administrative duties, within the area of competence as assigned.
• Perform other duties as required.

- Completion of Secondary school or equivalent technical school with training/certificate in Telecommunication and Information Technology.

- Minimum 5 years of previous relevant experience in the ICT field;

- Fluency in English and working knowledge of another relevant UN language or local language (as applicable in the duty station).