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Duties and responsibilities:
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Assist the office in implementing set standards for applications that meets the needs of the users and supports the overall Information and Communication Technology.
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Monitor and maintain the LAN, Network Servers, Routers, Printers, LAN Points, Switches, Patch panels, Access points, HF and VHF bases, HF and VHF relay stations, Satellite Modem…to prevent faults occurring.
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Carry out missions for new installations and routine maintenance tours of ICT equipments.
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Ensure that ICT problem recovery is done as quickly as possible and make regular system back-ups.
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Assist with the installation of the software packages, basic repair/maintenance of computer hardware, HF and VHF equipment.
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Train UNHCR staff on email system, utilization of VHF handhelds, telephone system.
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Add and remove users from the Networks.
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Maintain the inventory of ICT equipment and keep track of movements of ICT equipment.
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Draft mails and memoranda on ICT matters.
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Assist in the drafting of technical documentation on radio equipment operating procedures
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Certify invoices and delivery notes and pass for payment.
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Evaluate needs for upgrading and eventually replacing ICT equipment in the field, to meet with UNHCR standards.
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Select the most efficient and economic means for the transmission of messages, taking into consideration the nature and priority of communications to be transmitted.
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Carry out administrative duties, within the area of competence as assigned.
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Perform other duties as required.
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