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Senior ICT Assistant , Fixed Term, Kadugli

The United Nations High Commissioner for Refugees is seeking for qualified candidate to fill the following post:

 Vacancy No: 19/HCR/KRT/VN/24
 Type of Contract:
 Grade Level: G5
 No. of Post: 10029023
 Duty Station: Kadugli
 Duration: Asap
 Closing Date: 28 July 2019


The incumbent will work under the direct supervision of the Admin/Finance Officer and the technical supervision of an ICT Officer at Regional office.
H/She has working relationships with UNHCR staff members in the office and other offices within the country of assignment as well as with staff of UN agencies and other UNHCR partners within the zone of operation to exchange information and to provide assistance.

 Duties and responsibilities:

  • Assist the office in implementing set standards for applications that meets the needs of the users and supports the overall Information and Communication Technology.
  • Monitor and maintain the LAN, Network Servers, Routers, Printers, LAN Points, Switches, Patch  panels, Access points, HF and VHF bases, HF and VHF relay stations, Satellite Modem…to prevent faults occurring.
  • Carry out missions for new installations and routine maintenance tours of ICT equipments.
  • Ensure that ICT problem recovery is done as quickly as possible and make regular system back-ups.
  • Assist with the installation of the software packages, basic repair/maintenance of computer hardware, HF and VHF equipment.
  • Train UNHCR staff on email system, utilization of VHF handhelds, telephone system.
  • Add and remove users from the Networks.
  • Maintain the inventory of ICT equipment and keep track of movements of ICT equipment.
  • Draft mails and memoranda on ICT matters.
  • Assist in the drafting of technical documentation on radio equipment operating procedures
  • Certify invoices and delivery notes and pass for payment.
  • Evaluate needs for upgrading and eventually replacing ICT equipment in the field, to meet with UNHCR standards.
  • Select the most efficient and economic means for the transmission of messages, taking into consideration the nature and priority of communications to be transmitted.
  • Carry out administrative duties, within the area of competence as assigned.
  • Perform other duties as required.


 Minimum Qualification, Skills and Experience Required:

- Completion of Secondary school or equivalent technical school with training/certificate in Telecommunication and Information Technology.

- Minimum 5 years of previous relevant experience in the ICT field;

- Fluency in English and working knowledge of another relevant UN language or local language (as applicable in the duty station).


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