- Job closed -

People & Culture Team Leader
world vision international
 Duty Station: Khartoum
 Closing Date: 17 March 2019


Provide strategic leadership to WV Sudan in the area of people management & organizational development in order to optimize organizational performance, fulfill World Vision mission, vision, core values and contribute to the measurable improvement of the well-being of vulnerable children and communities in Sudan.

 Duties and responsibilities:

Strategic Leadership

  • Partner with the NO leadership team to develop review and spearhead the implementation a people & culture strategy that supports national office priorities and is aligned to regional and global strategic framework.
  • Spearhead the monitoring and reporting of people & culture metrics related to talent acquisition, retention, performance management, employee engagement and organizational leadership.
  • Play a major and influential role in organizational re-design, change management, promoting accountability, learning and innovation within the organization
  • Provide advisory services to the leadership and senior management team in the areas of P&C  leadership and organizational development to create an enabling environment and optimize organizational performance

Performance Management and Talent Management/ Succession Planning

  • Build and strengthen organizational capacity by providing appropriate intervention that develops a disciplined and high performance culture.
  • Guide managers on their roles in the end-to-end performance management process (goal setting, coaching, feedback, performance monitoring/appraisal) and provide appropriate support to employees and managers in addressing unsatisfactory performance.
  • Spearhead the roll out and design of talent management programs and succession planning tools to support career development, leadership development, succession planning and retention of high potential managers and leaders.
  • Design and spearhead capacity development for Sudan staff making sure individual staff will have equal opportunities to achieve their highest potential.

Policy Development

  • Provide technical guidance in the review, contextualization and roll-out of Global & Regional People & Culture policies.
  •  Design and implement benefits policies for staff.
  • Promote a work environment that demonstrates fairness, openness and equity.

Organizational and Staff well-being

  • Promote a culture of employee engagement and organizational well-being by rolling out annual staff and organizational well-being surveys
  • Partner with leadership and management teams to develop annual organizational action plans
  • Design and implement occupational health and safety solutions that address current needs.
  • Develop awareness, systems and protocols to handle crisis considering appropriate levels of authority in the organization, and promote staff occupational stress management program to ensure appropriate staff care and support
  • Spearhead annual salary & benefit benchmark reviews for national staff in Sudan to ensure a competitive market position.
  • Coordinate all job evaluation process using Hay methodology.

Talent Acquisition

  • Spearhead the acquisition and prepositioning of a diverse and talented workforce by ensuring transparent, objective recruitment & selection processes. 
  • Ensure monitoring and reporting systems for national & International hires are effectively managed
  • Establish proactive linkages and networks (i.e inter-agency groups, social media and talent pools) for potential sourcing strategies before recruitment occurs.
  • Ensure all new staff take part in the Partnership minimum standard orientation (local and WVI) and maintain monitoring data.
  • Design, implement and monitor the NO workforce plan. 

Team Leadership

  • Lead the People & Culture team in developing long and short-term business plans.
  • Promote a customer centric culture, ensure professionalism and accountability in delivering services to staff and leaders
  • Coach and mentor the People & Culture team and support their growth and development.
  • Conduct monthly P&C staff meetings to ensure issues are raised and addressed and to encourage reflection on P&C procedures progress and learning for improvement.
  • Develop good relationships with relevant stakeholders (HAC, Social Security Department and Labor Department).
  • Ensure that personal databases are up to date and correct, particularly the leave record, Our People and LDR.
  • Manage and review monthly Payroll Memos submitted by P&C team and coordinate the process of salary payment.

Employee Relations and Risk management

  • Provide leadership in educating staff on employee relations and investigations protocol and ensure cases are managed confidentially and promptly
  • Oversee grievance management, corrective and disciplinary actions in line with organizational policies
  • Ensure people management risks are identified and the organization regularly reviews and implements adequate risk mitigation measures
  • Liaise with respective lawyers in Sudan regarding potential litigation to ensure employer is protected.

PROFILE:  Core Capabilities:   (proficiency levels)

  • Achieving quality results and service.
  • Practicing accountability and integrity.
  • Communicating information effectively.
  • Thinking clearly, deeply and broadly.
  • Understanding the Humanitarian industry.
  • Understanding WV’s mission & operations.
  • Practicing innovation & change.
  • Learning for growth and development
  • Maintaining work/life balance.
  • Building collaborative relationships
  • Practicing gender & cultural diversity
  • Influencing individuals & groups

 Minimum Qualification, Skills and Experience Required:

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

Educational level required:

  • Bachelor ‘s degree in Human Resources related field
  • At least 5-10 years human resource management experience, which 3 have been providing leadership at a strategic level to a HR and Country Team.
  • Field experience in developing country, 
  • Direct experience in coaching and mentoring staff, 
  • Strong organizational and management skills, 
  • Excellent  English communication skills (oral and written),
  • Cross-cultural sensitivity, flexible worldview, emotional maturity
  • Ability to work in and contribute to team building environment, 
  • Ability to exhibit exemplary lifestyle as interpreted in specific local cultural context, 
  • Qualified Sudanese women will have an added advantage


Other Competencies

  • Excellent Strategic thinking and understanding of humanitarian operations
  • A proven record of managing people in a diverse cross-cultural and initiating and implementing organizational change in restricted and fragile contexts
  • Must have a proven track record of integrity and the ability to apply HR principles in a fair and consistent manner
  • Must be familiar with INGO international staffing policies and have a knowledge of Sudan labor law.
  • Demonstrates well-developed interpersonal skills, excellent communication skills, both verbal and written
  • Highly flexible and agile in style with the ability to produce creative and pragmatic solutions to complex Human Resources problems
  • Proven conceptual & analytical skills.
  • Proven leadership training & facilitation skills
  • Display considerable initiative and independence, with the ability to take lead and shoulder considerable responsibility
  • Must adhere to or be trained in hostile environment security standards
  • Emotional maturity, personal resilience and calmness in the face of an ever evolving context
  • Ensure a gender perspective in the scope of work.


Working Environment / Conditions:

  • Work environment:  Office-based with some travels to Sudan
  • Travel: 5% international travel is required.
  • On call: 24/7
  • Ability to work under pressure and in stressful environment.


Closing date will be 17th March 2019

If interested, please submit cover letter, resume and copies of your education and work certificates to (Humanitarian Aid Commission (HAC) Labor Office,), and share a soft copies  of your application to world vision by email to ahmed_mustafa@wvi.org, or niemat_elKhawad@wvi.org

Monthly salary 14.419 to 16.313 SDG Based on experiences, successful candidates will receive a net salary in USD at the prevailing exchange rate.

Only shortlisted candidates will be contact for interviews

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