Business Support Assistant (Programme)-SC 4- Khartoum CO

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

Posting Date:

Starting Date: 11/02/2019

Closing Date: 25/02/2019

Would you like to join WFP Sudan’s Khartoum team to deliver standard business support process for specific area of work, to facilitate effective service delivery and the efficient implementation of business Processes and procedures that enable WFP to assist thousands of beneficiaries ? Are you ready to  change and save the lives of Sudan's most vulnerable people? If yes, this opportunity is for you.

 At WFP, we are looking for a talented Business Support Associate for our  Programme unit in Khartoum Country office on a Services Contract level SC4.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
 
In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After an emergency, WFP uses food to help communities rebuild their shattered lives. On average, WFP reaches more than 80 million people with food assistance in 75 countries each year. The organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to nutritious food and contribute to the lasting solutions, especially in many of the world’s most remote and fragile areas.

HOW TO APPLY?

To apply, please create a personal account and fill out the profile form with your personal information at http://www1.wfp.org/careers/job-openings . If you are an internal applicant, apply through your E-Recruitment profile.

In the application form, ensure filling the mandatory sections, attaching your CV, answering the pre-screening questions and agreeing on the legal statement before submitting your application.

Selection of staff is made on a competitive basis on account of potential and performance. All applicants will undergo a rigorous process which includes screening against job requirements, a technical test, and a panel interview

Talented women are encouraged to apply

We look for applicants with the highest integrity and professionalism who share our humanitarian values. We commit to promote diversity, gender parity and equality between men and women.

WFP strives to build a work environment that is safe and respectful, and free of sexual harassment and abuse of authority. We believe in open communication, and every individual at WFP is treated with respect regardless of gender, age, ethnicity, religious and political beliefs, etc.

In this pursuit, WFP assists women to balance work exigencies with personal and family responsibilities by providing an attractive compensation package, including fully paid maternity leave for 16 weeks, breastfeeding time off, and the possibility to avail of flexible working arrangements. Also, we endeavour to provide our staff, women, and men, with training and professional career development opportunities.

ORGANIZATIONAL CONTEXT

WFP’s greatest strength is its 14,000 dedicated people working tirelessly around the world to reduce hunger, often under difficult conditions where security threats and risks to personal safety are considerable. The global context in which WFP operates is rapidly changing which means the need for effective people management is becoming more important than ever before. In this context, WFP launched its People Strategy in November 2014. It articulates key strategic focus to build an engaged workforce, with the right skills, in the right roles enabling WFP to continue fulfilling its humanitarian response role while simultaneously building its capabilities to address the long-term goals of Zero Hunger.

JOB PURPOSE

  To deliver standard business support process for specific professional area of work, to facilitate effective service delivery.

KEY ACCOUNTABILITIES (not all-inclusive)

Under  the direct supervision of the Head of Programmes, the Business Support Assistant will perform the following tasks:

• Gather information with clear direction to support the drafting of documents and preparing reports by other staff.
• Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.
• Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.
• Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.
• Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
• Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
• Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
• Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.
• Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.

STANDARD MINIMUM QUALIFICATIONS

Education:

• Completion of secondary school education

Experience:

• Three or more years of progressively responsible work experience in the related business stream .

Knowledge & Skills:

• Proficient in the use of office equipment and MS Office package (Word, Excel, PowerPoint, Publisher etc.)
• Knowledge of work routines and methods in order to complete processes under minimal supervision.
• Uses tact and courtesy to give and receive information to a wide range of individuals.
• Ability to identify data discrepancies and rectify problems requiring attention.

Language:

• Fluency in  both English and Arabic.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

1) General knowledge of UN system related policies, rules, regulations and procedures.
 2) Has demonstrated an ability to perform all routine administrative activities in line with WFPs operating standards through day to day work.

 3)Has supported in providing ad-hoc guidance to new staff members

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
•  Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
•  Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
•  Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People

• Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
•  Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
•  Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
•  Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
•  Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
•  Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
•  Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
•  Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
•  Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
•  Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.
   

FUNCTIONAL CAPABILITIES

Functional skill, competencies & Behavioural capabilities expected :
1) Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency  2) Ability to balance strategic thinking and flawless execution across a complex global organization;
2) Demonstrated ability to consult, influence, and partner with key stakeholders in developing and executing people strategies to drive business performance; 3) Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments; 4)Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs; 5) A successful track record of negotiating complex situations, with competing interests and multiple stakeholders;

DEADLINE FOR APPLICATIONS

Starting date: 11/02/2019

Closing date : 25/02/2019

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Qualified female applicants are especially encouraged to apply

• This positions is open to ONLY Sudanese nationals and those authorized to live and work in Sudan according to Sudanese regulations (please attach a valid work permit to your application).
• WFP does not charge any fee at any stage of its recruitment process.
• WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.