Business Support Assistant ( Risk & Compliance)-FTA G6-  (Khartoum - SSR

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

POSTING DATES

Starting Date:06/02/2019

Closing Date: 22/02/2019

Would you like to join WFP Sudan’s  risk & compliance team to coordinate and control a full range of business support services for a specific professional area of work, to ensure that services are delivered effectively.? Are you ready to  identify and recommend areas for improvement to the design and delivery of specialised services.that will change and save the lives of the most vulnerable people in Sudan? If yes, this opportunity is for you.

At WFP, we are looking for a talented Business Support Associate in Khartoum, Sudan, to be hired on a Fixed Term Contrcat at Fixed Term at  G6 level.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

HOW TO APPLY?

To apply, please create a personal account and fill out the profile form with your personal information at http://www1.wfp.org/careers/job-openings . If you are an internal applicant, apply through your E-Recruitment profile.

In the application form, ensure filling the mandatory sections, attaching your CV, answering the pre-screening questions and agreeing on the legal statement before submitting your application.

Selection of staff is made on a competitive basis on account of potential and performance. All applicants will undergo a rigorous process which includes screening against job requirements, a technical test, and a panel interview.

Talented women are encouraged to apply

We look for applicants with the highest integrity and professionalism who share our humanitarian values. We commit to promote diversity, gender parity and equality between men and women.

WFP strives to build a work environment that is safe and respectful, and free of sexual harassment and abuse of authority. We believe in open communication, and every individual at WFP is treated with respect regardless of gender, age, ethnicity, religious and political beliefs, etc.

In this pursuit, WFP assists women to balance work exigencies with personal and family responsibilities by providing an attractive compensation package, including fully paid maternity leave for 16 weeks, breastfeeding time off, and the possibility to avail of flexible working arrangements. Also, we endeavour to provide our staff, women, and men, with training and professional career development opportunities.

ORGANIZATIONAL CONTEXT

These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders performing front office management functions typically report to the Division Director or Country Directors. In cases where these positions support a specific business stream, the reporting line may be to the Head of Unit or Chief.
At this level job holders are expected to demonstrate responsibility and initiative to respond independently to queries with only general guidance. They have responsibility for undertaking specialised business support work, such as organisation and coordination of work. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis. Job holders are expected to manage resources, and coach and/or coordinate a team of support staff.

JOB PURPOSE

To coordinate and control a full range of business support services for a specific professional area of work, to ensure that services are delivered effectively.  

KEY ACCOUNTABILITIES (not all-inclusive)

Under  the direct supervision of  the Compliance Officer the Business Support Associate will perform the following tasks:

• Provide dedicated executive assistant support.
• Prepare and/or consolidate comprehensive reports, documentation, correspondence, briefing notes, etc.  This includes consolidating inputs from all units and area offices inputs for purposes of creating Country Office (CO) Annual Performance Plan (APP), Country Office Risk Review, Country Office Self-Assessment Checklist on Internal Controls and Country Office Letter of representation.
• Conduct research on WFP corporate systems or consulting the technical units at the Country Office and Regional Bureau (RB) regarding various ad hoc rules/regulations/directives, etc.
• Actively seek and use feedback to improve business processes and procedures.
• Respond to complex business support queries in order to provide a timely and accurate resolution of enquiries for client units/ area offices. For example, support may be provided with regards to APP performance indicators, or how to download various reports from corporate databases.
• Oversee the maintenance of records and databases to ensure information is organized and readily available for staff. This will include the online data warehouse hosting the APP and risk register, and the archives of CO Standard Operating Procedures.
• Revise and review correspondence and documentation, providing feedback and making amendments where appropriate, to contribute to production of these materials to time and quality standards.
• Assess and recommend improvements to procedures and practices, to contribute to the effective delivery of business support services.
• Provide a full range of complex business support services to staff to contribute to the effective functioning of key internal controls. This may include verifying, consolidating and triangulating data of various sources, and extracting reports from corporate databases, under the guidance of the head of unit.
• Assist the head of unit in the organization of key organizational events such as the Annual Performance Plan (APP) meetings in December and June every year and other meetings and teleconferences and also plan mission travels planning of missions;

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. A post-secondary certificate in related functional area.

Experience: Five or more years of progressively responsible work experience in related business stream .

Language : Fluency  in both  English  & Arabic language.

DESIRABLE EXPERIENCES & SPECIFIC JOB REQUIREMENTS

• Specialised knowledge of the application of common business processes, practical business support methods, procedures and systems gained through technical training and work experience.
• Good communication skills in order to provide specialised business support services .
• Ability to analyse, interpret and monitor financial and in-kind commodity data.
• Ability to proactively identify and recommend areas for improvement to the design and delivery of business processes/ internal controls
• Ability to build relationships with a variety of individuals across functions.
• Experience in consolidating the work of others and providing technical support.
• Training or experience in fraud risk management is an asset.
• Ability to maintain confidentiality.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
•  Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
•  Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
•  Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.

People

• Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
•  Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
•  Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
•  Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.

Performance

• Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
•  Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
•  Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
•  Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.

Partnership

• Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
•  Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
•  Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
•  Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfill the needs of internal and external partners.

DEADLINE FOR APPLICATIONS

Starting Date; 06/02/2019

Closing Date: 22/02/2019

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Qualified female applicants are especially encouraged to apply

• This positions is open to ONLY Sudanese nationals and those authorized to live and work in Sudan according to Sudanese regulations (please attach a valid work permit to your application).
• WFP does not charge any fee at any stage of its recruitment process.
• WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.