The ERP Support Specialist will work in a support role with Enterprise Resource Planning (ERP) systems users at all levels throughout the organization and its partners including the Polk County Technology Cooperative

1. Perform as a member of an application support team for ERP systems users throughout the organization and its partners.
2. Work with ERP systems users and management to determine appropriate system configuration and setup.
3. Assist ERP systems users with data conversion.
4. Thoroughly understand ERP database schema.
5. Assist with testing new releases of ERP systems prior to use in a production environment.
6. Create documentation and procedures guidelines for ERP systems users.
7. Thoroughly understand ERP security subsystem in order to assign appropriate system access to users at different levels throughout the organization and its partners.
8. Thoroughly understand business practices and procedures in order to design develop and maintain automated workflow processes.

• Bachelor’s degree in Computer Science, Management Information Systems or related field, is required.
• Must have familiarity and understanding of Oracle developer 6i, oracle DB with the deferent versions , programming  language such as PHP,VB and Java scripts, in addition to SQL & html
• Development, database design concepts, and the Windows & Unix operating system.