Supervisor:
Restaurant Manager/ Restaurant Supervisor
Duty Station:
Khartoum
Duration:
FULL TIME / PERMENANT
Closing Date:
15 August 2018
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Background:
You will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants feel unique and valued.
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Duties and responsibilities:
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Consistently offer professional, friendly and engaging service
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Greets escorts and seats the guests by creating the first positive impression of the Outlet.
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Informs reservations to his superior and colleagues
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Assists service employees for table set-ups before opening the Outlet
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Is responsible for the flowers/plants, newspaper and magazines of the Outlet including the quality and delivery.
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Keeps the entrance clean and tidy all the time,
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Personally involves in his Outlet’s promotions and marketing activities.
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Is aware of all promotions and activities of the outlet
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Makes first suggestive selling activity of the Outlet to management
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Interacts with the guests when suitable and possible within his/her limits
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Lead and manage the F&B Outlet team in all aspects of the department and ensure service standards are followed
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Handle guest concerns and react quickly and professionally
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Balance operational, administrative and Colleague needs
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Conduct regularly scheduled departmental meetings
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Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
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Have full knowledge of all Outlet menus
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Follow outlet policies, procedures and service standards
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Follow all safety and sanitation policies when handling food and beverage
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Other duties as assigned
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Minimum Qualification, Skills and Experience Required:
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High School diploma equivalent preferred.
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One to three YEARS’ related server experience preferred.
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Must meet the state and federal minimum age requirement for serving alcohol, if applicable.
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Ability to speak effectively and present information to another person
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