- Job closed -

Hotel Manager
Golden Arrow
 Section/Unit: adminstration
 Grade Level: 4/5
 Duty Station: Khartoum
 Duration: FULL TIME
 Closing Date: 31 July 2018


Hotel managers are responsible for managing employees and for planning, marketing , coordinating and administering hotel services such as catering and accommodation facilities.

 Duties and responsibilities:

  • Monitor employee performance and offer regular evaluation meetings designed to improve service.
  • Keep track of the large event schedule for our property, and ensure events are well managed.
  • Maintain a close watch on P&L reports to determine areas where profitability can be improved.
  • Collaborate with the hotel accounting group to keep the general ledger books up to date and accurate.
  • Overseeing and managing all departments and working closely with department heads on a daily basis.
  • Manage and develop the Hotel Executive team to ensure career progression and development.
  • Be accountable for responsibilities of department heads and take ownership of all guest complaints.
  • Provide effective leadership to hotel team members.
  • Lead in all aspects of business planning.
  • Respond to audits to ensure continual improvement is achieved.
  • Corporate client handling and take part in new client acquisition along with the sales team whenever required.
  • Assisting in residential sales as and when required and development with strong sales prospects.
  • Responsible for safeguarding the quality of operations both (internal & external audits).
  • Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.
  • Supervise maintenance, supplies, renovations and furnishings.
  • Deal with contractors and suppliers.
  • Ensure security is effective.
  • Carry out inspections of property and services.

 Minimum Qualification, Skills and Experience Required:

  • Bachelor’s degree or equivalent.

Although this area of work is open to who have experience before in same field, a degree in the following subjects may increase your chances:

  • Business with languages.
  • Business or management.
  • Hotel and hospitality management.
  • Travel, tourism or leisure studies.


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